FAQ – Frequently Asked Questions
About Shipping
Q: How long will it take to deliver after I place my order?
A: After you place your order, it will usually be shipped within 1-3 business days, and it will take about 7-15 business days for your order to arrive.
*Delivery times may vary depending on shipping conditions and your area of residence.
Shipping
Q: Is there a shipping charge?
A: Currently, all products are shipped free of charge.
Returns and Exchanges
Q: Can I return or exchange the product?
A: In the case of defective products or incorrect deliveries, we will accept returns or exchanges if you contact us within 7 days of receiving the product.
*We cannot accept returns or exchanges due to customer convenience.
About size
Q: I'm unsure about which size to choose.
A: We have a size chart posted on each product page, so please be sure to check it before purchasing.
There may be some discrepancies depending on your body type and preference for fit.
Payment Methods
Q: What payment methods do you accept?
A: We accept credit cards, PayPay, Apple Pay, Google Pay, etc.
About international shipping
Q: Can I order from outside Japan?
A: Yes, we offer worldwide shipping.
Product availability
Q: Will out-of-stock items be restocked?
A: Some items may not be restocked. Please order any items you are interested in as soon as possible.
About inquiries
Q: Where can I make inquiries?
A: Please contact us via the "Contact Us" page on our website.